Terms of Use for the "Cheapest Surf and Call - 10 GB and 200 mins" product for Tele2 prepaid users

Terms of Use for the "Cheapest Surf and Call - 10 GB and 200 mins" product for Tele2 prepaid
users
1. By activating the SIM card included with the "Cheapest Surf and Call - 10 GB and 200 min"
product (hereinafter: the Product), the Tele2 prepaid user (hereinafter: the User) accepts these
Terms of Use for the "Cheapest Surf and Call - 10 GB to 200 mins" product for Tele2 prepaid
users.
2. The starter plan on the SIM card is the International tariff (hereinafter: the Tariff). All benefits of
the Tariff are defined by the current Tele2 price list. The validity of the SIM card after activation
is 90 days.
3. The initial credit on the SIM card included with the Product that the Customer buys at Tele2 point
of sales or at Tele2 partners' point of sales is 10 kn. The package includes 10 GB of data that the
User can use within Croatia and 200 minutes towards all networks in Croatia. Packages are
deactivated 30th day from the activation.
4. From 17th of June 2017 it is no longer possible to use roaming services while on the Tariff. The
Tariff's users may switch their plan to one which includes roaming services.
5. The balance and validity of the package referred to in Articles 3 can be verified:
a. At moj.tele2.hr
b. At bit.ly/t2tourists
c. By sending SMS with key word BALANCE to number 13880. Number 13880 is free of
charge.
6. Call duration is limited to 60 minutes, after which the call is automatically disconnected.
7. All Users of the Tariff can activate an additional 10 GB package and 200 minutes towards all
networks in Croatia:
a. At moj.tele2.hr
b. At bit.ly/t2tourists
c. By sending SMS with key word PACKAGE2020 to number 13999. Number 13999 is free
of charge.
The validity of the additional package is 30 days and it will not be automatically reactivated. The
package can be activated only once per user number. The additional package is added to the
basic package if the basic package is still active.
8. Calls and text messages towards value-added service numbers are not possible. The User can
use the text message parking payment service (SMS parking).
9. If Tele2 notices any unusual and/or excessive use of the Tariff for which there is reasonable
suspicion of unauthorized use or abuse of Tele2 services, including unusually large traffic to
networks offering services that enable the call recipient to receive bonus amounts based on
incoming traffic and/or a large disproportion between outbound traffic to such networks and
incoming traffic, and/or a suspicion of unauthorized use or abuse of Tele2 services in the event
of use of the service for the purpose of direct advertising and/or sales of services and/or goods
belonging to the Subscriber or third parties (including, but not limited to, the use of Tele2 services
for unwanted electronic communications), Tele2 has the right to deactivate the user's Tariff and
activate the tariff Osnovna charged at the rates defined by the Tele2 price list. Prior to activation of the tariff Osnovna, the User will receive a text message informing him of the above. In the
event that the User does not wish to proceed with using the tariff Osnovna, the User may
terminate the subscription in accordance with General Terms and Conditions. The User accepts
the Terms of Use for the tariff Osnovna with their first call or sending of a text message or by
using data traffic, following their receipt of the text message informing them of the activation of
the Basic Plan.
10. Tele2 is not liable should any of the services included in the plan not be available to the user at
all times.
11. In cases not resolved or regulated by these Terms of Use, Tele2 General Terms and Conditions
shall apply as deemed appropriate, as well as other Tele2 Special Terms and/or specifications
for services that the User avails of.
12. Tele2 reserves the right to modify these Terms of Use, of which the User shall be notified via the
Tele2 web site or in another appropriate manner.
These Terms of Use apply as of 23.11.2017. and are changed 02.12.2019.